About Us
Leo's Friends provides trusted, non-medical support
to help seniors stay independent, comfortable and connected at home.
Serving communities across central Vancouver Island
Leo's Friends was inspired by a simple act of kindness~helping an elderly man after a fall on New Year's Eve. What began as one moment turned into a meaningful connection, and a realization of how much support seniors truly need.
Leo's Friends was created to help seeniors to continue living indenpently, safely in the comfort of their homes. We provide non-medical concierge services designed to support the daily routines and reduce stress for both clients and their families.
Services can include errands, appointments, light household support, companionship, and basic technology assistance.
At the heart of Leo's friends is a belief that support should feel natural, respectful and consistent. Every visit is tailored to each client's individual needs.
Leo's friends s bonded and insured for your peace of mind.
Every Services we offer is rooted in a real experience that inspired it all.
The Story Behind Leo's Friends
On New Year’s Eve, I met someone who would change everything.
On New Year’s Eve, I came across an elderly man who had fallen at a gas station. Determined and stubborn, he refused to call an ambulance. Instead, I stepped in—driving him to the hospital, staying by his side, and making sure he was seen quickly and received the care he needed.
After he returned home, I visited him during his recovery. What started as a simple check-in turned into something much more meaningful. He shared stories of his life—his experiences, his resilience, and the determination that carried him through nearly 93 years of living.
It was then that I realized something powerful: while genetics play a role in longevity, so do mindset, connection, and a strong will to keep moving forward.
As I began thinking about the future of my own business, I shared ideas with him. His response was simple, but life-changing—he told me I should be doing for others what I had done for him.
After thoughtful research and reflection, I created Leo’s Friends—named in honour of my 92-year-old friend, Leo.
Today, I still meet with Leo regularly—sharing breakfast, exchanging stories, and updating him on the growth of the business he helped inspire.
Lia
Our Services
Offering non-medical support for seniors including companionship, errands, transportation and help at home. Keeping life simple, comfortable and independent.
1 hr
From 45 Canadian dollars
1 hr 30 min
65 Canadian dollars
1 hr
65 Canadian dollars
15 min
25 Canadian dollars
Personalized Care Options
1. Introduction~Leo’s Friends Senior Concierge Service (“Leo’s Friends”) is committed to protecting your privacy and handling personal information in accordance with applicable privacy laws in British Columbia, including the Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website.
2. Information We Collect~We may collect personal information that you voluntarily provide, including:- Full name- Email address- Phone number- Details submitted through contact or consultation forms- Service inquiries and preferences We do not intentionally collect sensitive medical or financial information through our website.
3. Automatic Data Collection~When you visit our website, certain technical information may be collected automatically through Wix, including:- IP address- Browser type and device information- Pages visited and time spent on the site This information is used for analytics and website performance only.
4. How We Use Information~We use your information solely for legitimate business purposes, including:- Responding to inquiries- Scheduling consultations- Providing service information- Improving website functionality- Internal record keeping We do not use your information for unsolicited marketing.
5. Legal Basis for Use~Your information is collected and used based on:- Your consent when submitting forms- Our legitimate business interest in responding to inquiries- Compliance with legal obligations where applicable
6. Sharing of Information~Leo’s Friends does not sell or rent personal information. Information may be disclosed only:- When required by law- To protect safety or prevent harm- To service providers (such as Wix) necessary for website functionality
7. Data Storage and Security~We take reasonable steps to protect your information, including:- Secure hosting through Wix- Restricted access to authorized personnel- Use of secure communication methods where possible While we take precautions, no system can be guaranteed completely secure.
8. Data Retention~Personal information collected through the website is retained only as long as necessary to fulfill its purpose or comply with legal obligations. If you become a client, your information may be retained according to our full privacy policy (typically 7 years).
9. Cookies and Tracking~Our website may use cookies or similar technologies through Wix to:- Improve functionality- Analyze usage You can disable cookies through your browser settings.
10. Your Rights~You have the right to:- Request access to your personal information- Request correction of inaccurate information- Withdraw consent at any time Requests can be made by contacting us directly.
11. Withdrawal of Consent~You may withdraw your consent for the use of your personal information at any time. Please note that doing so may limit our ability to respond to inquiries or provide services.
12. Third-Party Platforms~Our website is hosted on Wix, which may store data on secure servers. Wix may have its own privacy practices governing technical data collection. We encourage you to review Wix’s privacy policy if desired.
13. Policy Updates~This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated effective date.
14. Contact Information~If you have questions about this Privacy Policy, please contact: Leo’s Friends Senior Concierge Service Email: care@leosfriends.ca